Our Quality Policy
Who Are We?
Great technology always
relies on strong relationships.
At Peta Makina, we embrace quality as our core value, especially in the supply of mechanical equipment for machinery manufacturers. Our goal is to provide reliable, high-performance products and services that exceed customer expectations and to be a role model in our industry through a quality management system that supports continuous improvement.
Temel İlkelerimiz:
- Customer Satisfaction: We analyze our customers’ needs and expectations in detail and offer them unique and effective solutions. The quality of our products and services is meticulously controlled and continuously improved to ensure the highest level of customer satisfaction.
- Continuous Improvement: Through our quality management system aligned with international standards, we regularly review our production processes and business practices, identifying opportunities for improvement. With this approach, we aim for ongoing enhancement in both product quality and operational efficiency.
- Technology and Innovation: By using the latest technologies and innovative approaches in the design and production stages of our products, we gain a competitive edge. Through continuous training and R&D activities, we enhance the knowledge and expertise of both our employees and suppliers.
- Supplier Collaboration: Strategic partnerships with our business associates are a key component in upholding our quality standards. We carefully assess the compliance of our suppliers with quality management systems and work in close collaboration to ensure the quality of our products and services.
- Documentation and Traceability: Thanks to the detailed quality control and traceability systems applied in our production processes, we ensure that each product meets the required quality standards. This approach minimizes error rates and enables continuous monitoring and reporting of our processes.